Staff
Augmentation
and Training

Empower your team to handle escalating demands for online services and IT infrastructure.

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Staff Augmentation and Training

Your operations and your business depend on a deployment that runs without a hitch. Maximize the benefits of your Limelight Networks services by ensuring your staff has the support and training they need to succeed.

ASA Contact

You’ll have technical guidance during every aspect of your operations when you engage your own Advanced Services Architect, or ASA. This dedicated engineering resource works with you to define objectives, set up solutions, monitor traffic, and optimize the best-possible performance of your online services.

Your ASA can perform in many capacities.

Strategic planning and consulting on future implementation of services
Initial assessment and documentation of your infrastructure, business model, and use of network services
Optimization of your configuration and assistance, with specification, design, and implementation of additional online offerings
Assistance with large capacity increases, footprint modifications, origin changes, and chronic performance issues
Regular communications to review your operations, with ongoing recommendations for optimization and use of Limelight Networks services
Quality assurance testing for new solutions prior to launch; turn-up of important services
Participation on in-house project teams to enhance your publishing process
Follow-up on any emergency issues that occur with your service, with recommendations to reduce the possibility of similar issues in the future

Enterprise Workshops

Whether you’re an existing Limelight Networks customer or just interested in learning about the latest technology, our Enterprise Workshops equip your business with valuable information. Comprised of technical experts in media delivery, web and application acceleration, mobile delivery, interactive advertising, web content and video management, and cloud infrastructure, our team can tailor a learning experience to your needs.

You're in control of the content and the deliverables.

Consultation with a Limelight Solution Engineer to choose a workshop topic
Eight-hour onsite training session led by one topic expert, using combination of presentation, brainstorming, and consultation methods
Real-time online access for remote participants via WebEx
Session recording for subsequent refresher or catch-up viewing, or for new hires
Documentation of all session results
Follow-up to verify session met training needs

Professional Services Retainer

We understand that your business is unique. Engage one or many of our experienced engineers on an ongoing basis to keep your operations running smoothly. With a retainer relationship, we can be available to analyze your operations, implement new solutions, improve reporting, reduce expenses, and enhance your organization’s workflow—all while lightening the load on your staff.

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